A questionnaire was included in the Zetoc web site on 28 November 2011 and taken down on 9 January 2012. We would like to thank all those who took the time to complete the survey, we value your feedback.
The tables and charts below present a summary of the survey responses.
Respondents were asked what they valued most about Zetoc. The features considered most valuable were: Alerts (30%); the ease of use, searching and speed (21%); currency/timeliness (15%); and convenience (14%).
Most Valued: All Results | Percentage | |
---|---|---|
Alerts | 67 | 30% |
Ease of use, searching, speed | 48 | 21% |
Coverage | 30 | 13% |
Currency/timeliness | 33 | 15% |
Data Quality | 10 | 4% |
Convenience | 31 | 14% |
General Feedback | 8 | 4% |
Total Comments | 227 |
Respondents were asked which sector they worked in. Most respondents were involved in the Higher Education Sector (62%), followed by 22% in the NHS.
Work Sector: All Results | Percentage | |
---|---|---|
Higher Education | 186 | 62% |
Further Education | 19 | 6% |
Other Education | 4 | 1% |
Government | 9 | 3% |
NHS | 66 | 22% |
Other8d> | 16 | 6% |
Total | 302 |
Respondents were asked in which role do they use Zetoc. 68% of respondents were involved in academic work as students, researchers or lecturing staff. The Other group of respondents (32%) includeded librarians/information professionals (74%) and health professionals (8%).
Role: All Results | Percentage | |
---|---|---|
Undergraduate student | 25 | 8% |
Postgraduate student | 89 | 29% |
Lecturer | 29 | 10% |
Academic researcher | 63 | 21% |
Other | 96 | 32% |
Total | 302 |
Respondents were asked, if they currently work or study in an education establishment to specify their subject area. The greatest number of respondents selected Nursing, midwifery and allied health (11%) for their subject area, followed closely by Medicine including dentistry (10%) and Social Sciences (9%). Many respondents chose more than one option so the figures include every subject area selected for each respondent.
Respondents were asked, on average, how often they use Zetoc. 50% of respondents used Zetoc at least weekly.
Usage Frequency: All Results | Percentage | |
---|---|---|
Several times a week | 89 | 29% |
Once a week | 62 | 21% |
Once or twice a month | 68 | 23% |
Less often | 26 | 9% |
This is my first use of Zetoc | 57 | 19% |
Total | 302 |
Respondents were asked how do they find using Zetoc. 62% of respondents agreed that Zetoc is easy to use.
Ease of use: All Results | Percentage | |
---|---|---|
Very Easy | 63 | 21% |
Easy | 125 | 41% |
Neither easy or difficult | 87 | 29% |
Difficult | 22 | 7% |
Very difficult | 5 | 2% |
Not answered | 0 | 0% |
Total | 302 |
Respondents were asked to what extent they agreed with the statement 'I would recommend Zetoc to others'. 85% of respondents agreed that they would recommend Zetoc to others.
Recommend: All Results | Percentage | |
---|---|---|
Strongly agree | 117 | 39% |
Agree | 139 | 46% |
Neither agree or disagree | 33 | 11% |
Disagree | 3 | 1% |
Strongly disagree | 2 | 1% |
Not applicable | 8 | 3% |
Total | 302 |
Some very positive comments were provided by respondents about the Zetoc service and the features they valued the most. A small selection of the comments can be found below: