Privacy and Cookies

Date last updated: 18 April 2018

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Privacy Policy

The Jisc privacy notice is available at: and describes why Jisc may process your personal data.

The Zetoc service has created a policy to show our commitment to protect the privacy of our users as well as visitors to our website. This privacy statement covers the website and the text below explains how we gather and use your information. Please be aware that your use of this site constitutes your acceptance of this policy. The statement may change from time to time so please check back periodically. If you have any questions about our privacy policies, please contact us.

Collection of Information

The Zetoc service at Jisc is the sole owner of the information collected on When you use the Zetoc service, we collect and track personal information, either by asking you about yourself (e.g. your email address) or by recording data such as your Internet Protocol (IP) address.

Personally Identifiable Data You Choose to Provide

If you contact us with a query etc., we will use the personal data that you provide to reply to your message. We may retain a record of users who have contacted us in order to respond properly to questions or concerns and for the purposes of future communications. We will not use this information for any other purpose, or share this information with any third party unless you have consented to this.

Sign in Data

Zetoc always uses external authentication systems to provide access to Zetoc Alerts and Zetoc Search when IP address authentication is not available e.g. off campus. Access for UK HE/FE users is provided through Shibboleth, a SAML-based federating software that does not require the release of user identities. Users should check with their institution to discover what information is released to content providers.


What are cookies and what are they used for?

Cookies are small text files that are stored by your web browser. They are primarily used to remember if you have visited a website before and to improve the way that sites work. For example, cookies can be used to:

There are different types of cookies, for example:

First party and third party cookies

First party cookies are set by the website you're visiting. They send data only to the servers for that domain, and the data cannot be altered or retrieved by any other website. If a user visits a website and a separate company sets a cookie through that website, this is a third party cookie. Examples of third party cookies are those set by social networks.

Session and persistent cookies

Cookies can expire at the end of a browser session or they can be stored for longer. Session cookies are not stored long-term; they are set when you visit a website, and expire as soon as the browser is closed.

Persistent cookies are stored on your device in between browser sessions and allow preferences to be remembered. They are used for a variety of reasons, including recording your preferred search results display.

To find out more about cookies, visit or All About Cookies.

Managing and deleting cookies

We use cookies to improve the way the site works and we don't gather any personally identifiable information. Blocking or deleting the cookies will impact on the way that the site works and you could lose some functionality, however you can control and manage cookies if you wish. You can visit for more information about how to control cookies on the major web browsers.

Zetoc use of Cookies

Cookies that are Strictly Necessary

Cookies Name Purpose of cookies More information
Shibboleth Sign in _shibsession_<session id> Zetoc users who are required to login will do so via the UK Access Management Federation for Education and Research, the majortity of institutions utilising Shibboleth. This uses cookies as part of the user identification process, without these you will not be able to authenticate and use the service. The privacy policy of the UK Access Management Federation is available at:

Cookies for Functionality

Cookies Name Purpose of cookies More information
Session ID SID Your session ID is recorded in a cookie. This ties together all the elements of your session making the search process more efficient.
Survey survey For the annual Zetoc user survey we use a cookie to record whether you have completed the survey, to ensure you do not keep getting the survey prompt each time you go to our home page.
If you complete the survey the cookie expires at the end of the survey period.
If you select 'not today' the cookie expires 24 hours later.
This cookie is only in use during the survey period, usually c. 4 weeks a year.

Cookies for Measuring Usage (Google Analytics)

Cookies set by Google analytics allow us to collect information about usage of Zetoc in anonymous form. We use this information to help us develop and improve the service; we may include some of the data in reports. Google analytics gives us details such as number of users, what country they are from, and what pages they visited.

The Google Analytics privacy document is available at: and the Google privacy policy at:

Further information regarding how Google Analytics uses cookies to measure user-interactions on websites is available at: This document describes which cookies Google Analytics uses, their function and default expiry time.

If you wish, you can opt out of being tracked by Google Analytics across all websites, see:

Use of Information

Any information (anonomised) we collect from users of the Zetoc service is used to improve our services to you. Statistical information is gathered for reporting purposes and again used to create a better service for users of Zetoc.

Notification of Changes

If we decide to change our privacy policy over time, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so our users/visitors are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. Any changes made will be effective when posted.

Links to Other Websites

This website contains links to other sites. Please be aware that we are not responsible for the content and/or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies solely to information collected by this website, ie.

Zetoc record displays may include material drawn from external services or document specific links to relevant material provided by an external service. In some cases this results in the provision of your computer's IP address and the relevant document identifier (eg. ISBN) to the external service in order to enhance the records with document specific information or links.

Zetoc data

The Zetoc data is provided to Jisc by the British Library via automatic data loads. Jisc are not responsible for the accuracy of the data and whilst we are happy to forward data queries to the British Library, it is not straightforward for us to amend the data in Zetoc.