Zetoc Survey 2013-2014 Summary.

A questionnaire was included in the Zetoc web site on 12 November 2013 and taken down on 10 January 2014. We would like to thank all those who took the time to complete the survey, we value your feedback.

The tables and charts below present a summary of the survey responses.

Most Valued Zetoc Feature.

Respondents were asked what they valued most about Zetoc. The features considered most valuable were: Alerts (46%); convenience (18%); coverage(13%) and ease of use, searching and speed (9%).

Most Valued Chart

    Most Valued: All Results   Percentage
Alerts   65   46%
Ease of use, searching, speed   13   9%
Coverage   18   13%
Currency/timeliness   4   3%
Data Quality   4   3%
Convenience   26   18%
General Feedback   12   8%
Total Comments   142  

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Work Sector.

Respondents were asked which sector they worked in. Most respondents were involved in the Higher Education Sector (77%), followed by 9% in Health.

Sector Chart

   Work Sector: All Results  Percentage
Higher Education  140  77%
Further Education  9  5%
Other Education  3  2%
Government  5  3%
Health  17  9%
Other  9  5%
Total  183  

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Role.

Respondents were asked in which role do they use Zetoc. 65% of respondents were involved in academic work as students, researchers or lecturing staff. Library staff/information professionals accounted for 27% and Other for 8%.

Role Chart

   Role: All Results  Percentage
Undergraduate student  7  4%
Postgraduate student  56  30%
Lecturer/Professor  29  16%
Academic researcher  27  15%
Library Staff/Information Specialist  50  27%
Other  14  8%
Total  183  

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Subject Area.

Respondents were asked, if they currently work or study in an education establishment to specify their subject area. The greatest number of respondents selected Social Sciences (9%) for their subject area, followed by Predominantly interdisciplinary (7%) and Education and Research Methods(6%). Many respondents chose more than one option so the figures include every subject area selected for each respondent.

Subject Area Chart

Usage Frequency.

Respondents were asked, on average, how often they use Zetoc.

Usage Frequency Chart

   Usage Frequency: All Results  Percentage
Several times a week  52  28%
Once a week  37  20%
Once or twice a month  44  24%
Less often  38  21%
This is my first use of Zetoc  12  7%
Total  183  

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Ease of use.

Respondents were asked how do they find using Zetoc. 70% of respondents agreed that Zetoc is easy to use.

Ease of use chart

   Ease of use: All Results  Percentage
Very Easy  46  25%
Easy  82  45%
Neither easy or difficult  49  27%
Difficult  5  3%
Very difficult  1  1%
Not answered  0  0%
Total  183  

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Recommend.

Respondents were asked to what extent they agreed with the statement 'I would recommend Zetoc to others'. 90% of respondents agreed that they would recommend Zetoc to others. 2% responded saying they disagreed - the remaining users were either neutral or selected "Not Applicable".

Recommend Zetoc chart

   Recommend: All Results  Percentage
Strongly agree  89  49%
Agree  75  41%
Neither agree or disagree  15  8%
Disagree  2  1%
Strongly disagree  1  1%
Not applicable  1  1%
Total  183  

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Comments

Some very positive comments were provided by respondents about the Zetoc service and the features they valued the most. A small selection of the comments can be found below:

Interviews.

In addition to the online survey, users were asked if there would be willing to participate in future surveys or interview sessions relating to Zetoc and/or other Mimas services. Users who would be willing to participate were asked to provide a contact email address.

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