Support and Information for Institutions

Support for Zetoc, including the Helpdesk and training materials, is provided by Jisc

Contact Us

For information or advice on using the Zetoc service contact Zetoc Support.

Helpdesk Hours: 09.00–17.00 weekdays (excluding bank holidays and the Christmas break)

Postal Address:
Zetoc Helpdesk
6th Floor
Churchgate House
56 Oxford Street
M1 6EU

Feedback: If you would like to send us your comments or suggestions regarding the service, you can use a feedback form. You can also use this form to ask questions and report a problem.

Zetoc Mailing List: There is a mailing list that all news and information/updates regarding the service is posted to -


Screencast Videos

We have created a series of screencast videos for Zetoc, found at

They include an introduction to the Zetoc service, tutorials for how to authenticate to the Zetoc service, using the Search, Alerts and RSS Feed features, and more in-depth topics.


Zetoc leaflets - You can download and customise for your institution if you wish.

Zetoc leaflet - PDF - local print version. (updated October 2015)

Zetoc leaflet - Word version. (updated October 2015)

Training Materials

We provide a range of training materials for use in local training sessions. All Materials are available online, as Word documents or PDF documents (for printing):

Training Sessions

Jisc offers user training for Zetoc. Please contact the Zetoc helpdesk if you would like to discuss your requirements.

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