Zetoc Enquiry Archive

Zetoc Enquiry Statistics 2000-2015

The enquiries directed to the Zetoc helpdesk are entered either automatically (via email to: zetoc@jisc.ac.uk) or manually into the Action Request System (ARS).

September 2016 – August 2017

SEP OCT NOV DEC JAN FEB MAR APR MAY JUN JUL AUG TOTAL
19 23 17 17 25 17 15 15 9 14 20 15 206

September 2015 – August 2016

SEP OCT NOV DEC JAN FEB MAR APR MAY JUN JUL AUG TOTAL
31 19 39 24 31 18 19 28 36 12 35 21 313

September 2014 – August 2015

SEP OCT NOV DEC JAN FEB MAR APR MAY JUN JUL AUG TOTAL
24 32 51 21 38 28 26 27 30 32 60 28 397

September 2013 – August 2014

Unavailable.

September 2012 – August 2013

Chart of helpdesk statistics for September 2012 to August 2013
SEP OCT NOV DEC JAN FEB MAR APR MAY JUN JUL AUG TOTAL
45 60 34 37 48 25 32 44 28 27 38 37 455

September 2011 – August 2012

Chart of helpdesk statistics for September 2011 to August 2012
SEP OCT NOV DEC JAN FEB MAR APR MAY JUN JUL AUG TOTAL
54 63 72 37 59 61 79 46 50 42 39 44 646

September 2010 – August 2011

Chart of helpdesk statistics for September 2010 to August 2011
SEP OCT NOV DEC JAN FEB MAR APR MAY JUN JUL AUG TOTAL
53 44 47 40 28 111 26 28 49 42 40 42 550

September 2009 – August 2010

Chart of helpdesk statistics for September 2009 to August 2010
SEP OCT NOV DEC JAN FEB MAR APR MAY JUN JUL AUG TOTAL
53 35 35 29 43 34 41 23 40 63 71 59 526

September 2008 – August 2009

Chart of helpdesk statistics for September 2008 to August 2009
SEP OCT NOV DEC JAN FEB MAR APR MAY JUN JUL AUG TOTAL
36 51 58 35 45 40 47 41 39 32 83 72 579

September 2007 – August 2008

Chart of helpdesk statistics for August 2007 to July 2008
SEP OCT NOV DEC JAN FEB MAR APR MAY JUN JUL AUG TOTAL
27 49 30 9 21 47 21 35 26 46 85 95 491

September 2006 – August 2007

Chart of helpdesk statistics for August 2006 to July 2007
SEP OCT NOV DEC JAN FEB MAR APR MAY JUN JUL AUG TOTAL
15 22 35 17 28 25 27 24 17 25 21 28 284

September 2005 – August 2006

Chart of helpdesk statistics for August 2005 to July 2006
SEP OCT NOV DEC JAN FEB MAR APR MAY JUN JUL AUG TOTAL
48 71 52 31 35 31 29 29 26 33 24 38 447

September 2004 – August 2005

Chart of helpdesk statistics for August 2004 to July 2005
SEP OCT NOV DEC JAN FEB MAR APR MAY JUN JUL AUG TOTAL
37 58 48 34 34 32 43 54 48 44 43 64 539

September 2003 – August 2004

Chart of helpdesk statistics for August 2003 to July 2004
SEP OCT NOV DEC JAN FEB MAR APR MAY JUN JUL AUG TOTAL
51 66 49 31 52 49 42 49 38 41 36 37 541

September 2002 – August 2003

Chart of helpdesk statistics for August 2002 to July 2003

Figures for September 2002 – August 2003 Excel format | CSV format

September 2001 – August 2002

Chart of helpdesk statistics for August 2001 to July 2002

Figures for September 2001 – August 2002 Excel format | CSV format

September 2000 – August 2001

Chart of helpdesk statistics for August 2000 to July 2001

Figures for September 2000 – August 2001 Excel format | CSV format