Privacy and Cookies

Date last updated: 31 May 2012

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Privacy Policy

The Zetoc service has created a policy to show our commitment to protect the privacy of our users as well as visitors to our website. This privacy statement covers the website http://zetoc.jisc.ac.uk and the text below explains how we gather and use your information. Please be aware that your use of this site constitutes your acceptance of this policy.
The statement may change from time to time so please check back periodically. If you have any questions about our privacy policies, please contact us.

Collection of Information

The Zetoc service at Jisc is the sole owner of the information collected on http://zetoc.jisc.ac.uk. When you use the Zetoc service, we collect and track personal information, either by asking you about yourself (e.g. your email address) or by recording data such as your Internet Protocol (IP) address.

Personally Identifiable Data You Choose to Provide

If you contact us with a query etc., we will use the personal data that you provide to reply to your message. We may retain a record of users who have contacted us in order to respond properly to questions or concerns and for the purposes of future communications. We will not use this information for any other purpose, or share this information with any third party unless you have consented to this.

Sign in Data

Zetoc always uses external authentication systems to provide access to Zetoc Alerts and Zetoc Search when IP address authentication is not available e.g. off campus. Access for UK HE/FE users is provided through Shibboleth, a SAML-based federating software that does not require the release of user identities. Users should check with their institution to discover what information is released to content providers.

Cookies

What are cookies and what are they used for?

Cookies are small text files that are stored by your web browser. They are primarily used to remember if you have visited a website before and to improve the way that sites work. For example, cookies can be used to:

There are different types of cookies, for example:

First party and third party cookies

First party cookies are set by the website you're visiting. They send data only to the servers for that domain, and the data cannot be altered or retrieved by any other website. If a user visits a website and a separate company sets a cookie through that website, this is a third party cookie. Examples of third party cookies are those set by social networks.

Session and persistent cookies

Cookies can expire at the end of a browser session or they can be stored for longer. Session cookies are not stored long-term; they are set when you visit a website, and expire as soon as the browser is closed.

Persistent cookies are stored on your device in between browser sessions and allow preferences to be remembered. They are used for a variety of reasons, including recording your preferred search results display.

To find out more about cookies, visit AboutCookies.org or All About Cookies.

Managing and deleting cookies

We use cookies to improve the way the site works and we don't gather any personally identifiable information. Blocking or deleting the cookies will impact on the way that the site works and you could lose some functionality, however you can control and manage cookies if you wish. You can visit AboutCookies.org for more information about how to control cookies on the major web browsers.

Zetoc use of Cookies

Cookies that are Strictly Necessary

Cookies Name Purpose of cookies More information
Shibboleth Sign in _shibsession_<session id> Zetoc users who are required to login will do so via the UK Access Management Federation for Education and Research, the majortity of institutions utilising Shibboleth. This uses cookies as part of the user identification process, without these you will not be able to authenticate and use the service. The privacy policy of the UK Access Management Federation is available at: http://www.ukfederation.org.uk/content/Documents/PrivacyPolicy

Cookies for Functionality

Cookies Name Purpose of cookies More information
Session ID SID Your session ID is recorded in a cookie. This ties together all the elements of your session making the search process more efficient.
Survey survey For the annual Zetoc user survey we use a cookie to record whether you have completed the survey, to ensure you do not keep getting the survey prompt each time you go to our home page.
If you complete the survey the cookie expires at the end of the survey period.
If you select 'not today' the cookie expires 24 hours later.
This cookie is only in use during the survey period, usually c. 4 weeks a year.

Cookies for Measuring Usage (Google Analytics)

Cookies Name Purpose of cookies More information
Google Analytics On 25 May 2012:
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Cookies set by Google analytics allow us to collect information about usage of Zetoc in anonymous form. We use this information to help us develop and improve the service; we may include some of the data in reports. Google analytics gives us details such as number of users, what country they are from, and what pages they visited. The Google Analytics privacy policy is available at: http://www.google.co.uk/intl/en/analytics/privacyoverview.html
If you wish, you can opt out of being tracked by Google Analytics across all websites, see: http://tools.google.com/dlpage/gaoptout.
See more on Google Analytics below.

Google Analytics

The following is taken from the Google analytics Terms of Service:

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States . Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

If you wish, you can opt out of being tracked by Google Analytics across all websites, see: http://tools.google.com/dlpage/gaoptout.

Use of Information

Any information (anonomised) we collect from users of the Zetoc service is used to improve our services to you. Statistical information is gathered for reporting purposes and again used to create a better service for users of Zetoc.

Notification of Changes

If we decide to change our privacy policy over time, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so our users/visitors are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. Any changes made will be effective when posted.

Links to Other Websites

This website contains links to other sites. Please be aware that we are not responsible for the content and/or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies solely to information collected by this website, ie. http://zetoc.jisc.ac.uk/.

Zetoc record displays may include material drawn from external services or document specific links to relevant material provided by an external service. In some cases this results in the provision of your computer's IP address and the relevant document identifier (eg. ISBN) to the external service in order to enhance the records with document specific information or links.

Zetoc data

The Zetoc data is provided to Jisc by the British Library via automatic data loads. Mimas is not responsible for the accuracy of the data and whilst we are happy to forward data queries to the British Library, it is not straightforward for us to amend the data in Zetoc.